Terms & conditions

First draft for review · 8 September 2026. These terms are not yet effective.

About these terms

These terms describe the proposed agreement for using Relentless’s website and website optimisation service. The service operator’s legal name, registered address, applicable markets and effective date must be added before publication.

Using Relentless

Use the service only for websites and accounts you are authorised to manage. Keep access credentials secure and tell us promptly if you suspect unauthorised access. Do not use Relentless to break the law, interfere with other users, evade access controls or collect data you are not entitled to process.

Your agent and your website

Relentless supplies evidence and tools for website optimisation. You remain responsible for the goals you set, permissions you grant and changes you approve. Review and test generated recommendations before deployment. Connecting an agent does not authorise unrestricted changes to your website.

Results and availability

Findings depend on data quality, traffic, implementation and the comparison being made. We do not guarantee a particular conversion rate, revenue increase or time to a successful experiment. Examples and estimates are not customer results. Available features and compatibility must be described accurately in the relevant service documentation.

Data and privacy

You retain your rights in the data and content you provide. Relentless may process that material only as needed to supply and secure the agreed service and as described in the applicable privacy notice and data processing agreement. Do not provide passwords, payment details or other excluded sensitive information. Collection notices, consent where required, masking, retention and deletion must be configured before capture begins.

Third-party services

Agents, hosting providers and optional integrations have their own terms and availability. Grant only the access needed for your chosen workflow. Disconnecting a provider may affect features that depend on it.

Plans, charges and cancellation

Any paid order must state its price, taxes, billing period, renewal terms, cancellation method and applicable refund rights before purchase. No price or paid subscription is created by this draft. Any founding offer requires separately confirmed terms.

Suspension and ending the service

Access may be restricted where reasonably necessary to address a security threat, unlawful use or material breach. Where practical, we will explain the reason and how it can be resolved. The final agreement must specify notice, account closure, export and deletion arrangements, including how retained backups are handled.

Rights and responsibility

Relentless retains its rights in its software and brand. Nothing in these terms excludes rights or liabilities that applicable law does not allow us to exclude. Any additional limitation of liability must be reviewed for the actual service and customer markets before these terms become effective.

Changes and disputes

Material changes must be communicated before they take effect where required. Governing law, dispute procedures and notice periods remain to be agreed; this draft does not select them or restrict mandatory consumer rights.

Contact

Questions about these terms: hello@relentlessengine.com.